Exceptional Customer Services

At ThinkLP, we provide businesses with the tools and expertise to succeed while addressing challenges effectively and efficiently.

Contact Us

Services When You Need Them

Whether you’re looking to optimize your current system, troubleshoot complex technical issues, or implement new solutions, our experienced professionals can help you. To better understand how our teams collaborate to support your success, here’s a detailed timeline of our service process:

Contract Signature

This marks the beginning of our partnership, setting the stage for successful collaboration.

5

Implementation Phase

Teams Involved:
Implementation and Account Management

Activities:
Our teams work together to set up and deploy your solution, ensuring it meets your needs.

5

Fully Deployed Solution

Teams Involved:
Account Management and Technical Support

Activities:
As the Implementation Team steps back, our Account Management maintains strong client relationships, while Technical Support addresses any technical needs. We also offer a full suite of consulting and professional services to assist you in taking your solution to new levels as your business needs dictate.

Our Comprehensive Services

Technical Support Services

Our Technical Support team is focused on ensuring your business runs smoothly. We offer quick issue resolution by identifying and addressing challenges as they arise.

These are our Support Channels:

Email: [email protected]
Customer Portal: Contact Us
Chat: Coming Soon

Products_CaseManagement_Images_InvestigatingCases 1

Professional Services

With ThinkLP’s Professional Services, you’ll benefit from experienced Administrators and Developers who bring extensive expertise in industry best practices. Our commitment to your success extends beyond software solutions. To ensure you can make the most of ThinkLP’s loss prevention software, we assign experts to your account.

Consulting Services

Consulting experts create effective solutions for complex challenges. They gather insights through Exception-Based Reporting and Analytics, turning raw data into actionable information. The focus is on improving decision-making and operational efficiency.

Consulting Services are also offered for architecture reviews, solution design, and business process improvement.

Account Management Services

Our Account Management team is dedicated to building meaningful and lasting customer relationships. They serve as the central point of contact, navigating issues as they arise. Account Managers engage with you proactively to plan for future needs and facilitate communication to ensure effective service delivery.

Why Choose ThinkLP?

Choosing ThinkLP means working with a single team focused on your success. Our experienced professionals take the time to understand your unique requirements and provide tailored services. We prioritize building trust and reliability, ensuring our partnerships are practical and beneficial for your business.

Contact Us







“The ongoing technical team from ThinkLP is very collaborative. We are constantly tackling and solving problems together. Availability from ThinkLP support is great, too. Of all my vendors, the ThinkLP customer service and technical support is the north star that I wish all my third-party vendors could match.”

Fortune 500 Apparel Retailer







“ThinkLP always answers me when I call or send them an email. I am really impressed and happy with the technical support
from ThinkLP.”

Discount Retailer