To explore how businesses can effectively establish a loss prevention culture, we sat down with Tony Sheppard. With over 30 years of experience and a notable focus on Organized Retail Crime (ORC), Tony is a leading voice in the field. His insights offer a practical...
What is Return Fraud? Return fraud occurs when customers abuse a store’s return policy for financial gain. It’s not just about returning a used item; it can take many forms, from simple price tag switching to complex schemes involving stolen merchandise....
Self-Checkout Systems Self-checkout systems have become increasingly popular in recent years. They offer convenience for customers and cost savings for retailers. However, this technology has also opened up new opportunities for theft. The lack of direct supervision...
The Growing Problem of Loyalty Fraud Loyalty fraud is a sophisticated form of theft that targets reward programs, costing businesses over $1 billion annually. It’s not just about stolen points; it’s an attack on the trust between companies and their...
The Banana Trick Explained: A Produce-Sized Problem The banana trick is surprisingly simple. A shopper takes an expensive item, often meat or electronics, and rings it up as bananas or another cheap produce item at the self-checkout. Why bananas? They’re...
